Patient Communication

Engage Patients the Right Way!

Streamlined patient communication through CERTIFY Health keeps patients engaged and informed at every point in the process for improved outcomes. Allow your healthcare staff to allocate more time and resources to patient care.
patient communication software
patient communication software

Seamless Communication

Minimize No-shows & Boost Revenue

CERTIFY’s digital platform empowers healthcare providers to create customized reminders as per the patient’s needs, thereby reducing no-shows. Personalize the reminder using the below metrics:

Patient-Centric Communication Solutions: Enhancing Healthcare Efficiency

Communicate with your patients by sending emails regarding their appointments. Customize the look of emails using our standard/custom templates and maintain patient follow-ups. 

Easily reach your patients by sending SMS for their appointments. Decide how SMS looks to your patients using our standard/custom templates.

Instantly deliver mass messages to multiple patients easily using CERTIFY’s patient broadcast communication feature, which streamlines your healthcare communication. 

Keep patients informed about their place in the queue line. Send queue position via email/SMS using ready-to-use templates.

Provide real-time updates to patients about the current wait times, allowing them to make informed decisions about their schedules and manage their time effectively. 

effective communication in healthcare

On-Demand Solutions

For Exception Handling & Complex Workflow

Empower your staff to send forms quickly to patients as per request. Patients can easily complete these forms at home. Sending forms to individuals or groups is now effortless, ensuring a smooth process for all. 

We facilitate forms like:

patient centered communication

Manage Pager Communications

Empower real-time connections for patients, staff, and support personnel. CERTIFY Health’s Patient surgical status communication workflows ensure instant updates, transparency and improved operational efficiency, reducing wait times and confusion.

Personalized Effort for No-Show Reduction

CERTIFY’s two-way texting feature, eliminates the hassles of patient communication in healthcare. Through two-way texting, healthcare providers can

patient centered communication
effective communication in healthcare

Benefits of Patient Communication Software

Explore the benefits of CERTIFY’s effective communication in healthcare, which improves your care coordination, interaction, and engagement.

Send Appointment Reminders

Say goodbye to manual reminders. Our system ensures patients never miss an appointment by sending automated reminders, enhancing appointment attendance.

Get Accurate Messaging

Gather real-time updates relevant to registration, appointment, payment, co-pay, insurance, and more from the healthcare facility through CERTIFY’s platform. 

Drive Patient Loyalty

Clear and consistent communication fosters a positive patient experience, which in turn increases loyalty and patient retention to your healthcare. 

Boost Healthcare Revenue

 Improve revenue through CERTIFY’s effective communication. Patients stay informed about payments, leading to an increase in on-time payments. 

Optimize Staff Efficiency

Enhance productivity with automated patient communication, enabling staff to prioritize higher-value tasks by saving valuable resources.